Customer success story

Streamlining Approval and Accountability Processes for Planning Consulting Spend

Comensura helped a Local Authority streamline the efficiency and accountability of its planning consultation processes during a period of significant regrowth and regeneration, where planning proposals reached a forecasted value of more than £5m.

Impact at a glance
A fixed-cost, fully accountable approach to planning consultancy spend. Covering 10 planning categories during a period of significant regrowth.
£5 million
Forecasted value of planning proposals
4,800
Employees supported
10
Planning categories covered
Local Authority
Industry
UK
Region supported
Programme impact: Comensura helped this local authority run a fully accountable, fixed-cost tendering process across 10 planning categories, backed by its c.net technology platform.
Local AuthorityIndustry
4,800Employees
UKRegion supported
The Challenge

Regrowth and regeneration drove a surge in complex planning consultation requests.

Comensura worked with a Local Authority going through a significant period of regrowth and regeneration, which culminated in an increased number of planning consultation requests.

To keep each application to time and budget targets, the authority needed several different consultants to undertake various tasks at various levels of complexity, for planning proposals with a forecasted value of more than £5m.

The Solution

Mini competitive tenders, backed by a fixed-cost technology platform.

Comensura ran a series of mini competitive processes to appoint appropriate suppliers across 10 different planning categories, including agricultural, environmental, design and structural.

Comensura's technology platform c.net helped the local authority streamline its approval and accountability process, creating a higher level of confidence and assurance against a fixed budgeted cost — essential functionality when dealing with such large spend.

Results

An informed, fixed-cost route to appointing designated service providers.

A formulated tendering process, measured by both cost and quality, enabled the local authority to make an informed decision and appoint designated service providers in each category of supply.

All providers committed to a system of itemised costs based on agreed outputs, rather than an open-ended cost basis through a traditional contingent solution.

The technology platform provided a robust and secure yet accessible way to collate all data, and to comply with strict compliance and governance requirements.

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